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UK Based Retailer Cancels a Customers Pre-order Over Twitter Comments

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Shopto has cancelled a customers pre-order of the PlayStation 4 because of tweets said customer made to a friend. After this, Shopto then contacted the customer and the following exchange occurred:

Shopto has since offered an apology via its website but still, it seems a little harsh…

But what do you think? Was Shopto a bit over the top? Or was the customer in the wrong?

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